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EZ ADVANTAGE EZ ANSWER - Page 44

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EZ Answer
there is no further recording space available, an existing
message may be re-recorded till it fills up the same amount
of space that it had occupied earlier.
8. There is no provision to delete a message once it is recorded.
Hence, if all available space is used up and if an existing
message is to be deleted, start re-recording that message
and terminate within 1 second itself.
9. While recording the Audiotex messages, the recording may
be terminated by either pressing the # key (allow a 3
second silence before pressing the # key) or by
momentarily shorting the overflow relay terminals.
10. Important : Sometimes, when the recording of a voice
menu message is terminated by pressing the # key, the #
tone also gets recorded at the end of the message. When
this message is played back to a caller accessing the voice
menus, the call may get terminated because the # tone at
the end of the message may be taken as the # tone pressed
by the caller to terminate the call. Hence, it is very
important to play back each message after recording and
ensure that you do not hear the # tone at the end of the
message. If the # tone is recorded, you must re-record the
message to ensure that the # tone does not get recorded at
the end of the message. However, this is a very rare
occurrence and you may not need to re-record at all in most
cases.
11. Important : When recording the main greeting under
Program# 104, care must be taken not to terminate the
recording within 5 seconds, even if the program was
entered into by mistake.
Program #400 : Available under six digit master password only.
This program may be used to record all Audiotex messages
continuously, one after the other, by playing an audio file on the
PC. A silence of 3 seconds, the # tone and 0.6 sec of silence must
be used to separate two consecutive messages.
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