How to connect Ezviz IP Camera to another Wi-Fi?
To connect your Ezviz IP Camera to another Wi-Fi network, hold the RESET button on the camera for 10 seconds to reset and restart the camera. Reconnect to the Wi-Fi approximately 1 minute later.
What to do if my Ezviz IP Camera is offline?
If your Ezviz IP Camera is offline or not registered when adding the camera by EZVIZ app, ensure the network the camera is connected to is normal and the router's DHCP is enabled. If you manually changed the network parameters, hold the RESET button for 10 seconds to reset the parameters.
Why am I not receiving alarm prompts from my Ezviz IP Camera?
If you are not receiving alarm prompts from your Ezviz IP Camera, ensure the EZVIZ app is running on your mobile phone and the Motion Detection Notification is enabled. For Android, ensure the app is running in the background. For iOS, enable the message push function in 'Settings > Notification'. If the problem persists, hold down the RESET button for 10 seconds to restore the camera settings.
What to do if live view or playback failed on Ezviz IP Camera?
If live view or playback fails on your Ezviz IP Camera, ensure your network is well connected, as viewing live video needs a good bandwidth. You can refresh the video or change to a different network and try again.
General| Type | IP security camera |
|---|---|
| Placement supported | Outdoor |
| Connectivity technology | Wired & Wireless |
| Wide Dynamic Range (WDR) | Yes |
| Bluetooth | No |
| Frequency band | 2.4 - 2.4835 GHz |
| Wi-Fi standards | 802.11b, 802.11g |
| Wi-Fi data rate (max) | 150 Mbit/s |
| Ethernet interface type | Fast Ethernet |
| Form factor | Bullet |
| Mounting type | Ceiling/wall |
| Product color | White |
| Protection features | Dust resistant, Snow resistant, Water resistant |
| International Protection (IP) code | IP66 |
| Maximum resolution | 1280 x 720 pixels |
| Supported video modes | 720p |
| Image quality adjustment | Brightness, Contrast, Saturation |
| Video compression formats | H.263 |
| Camera shutter type | Electronic |
| Minimum illumination | 0.02 lx |
| Sensor type | CMOS |
| Optical sensor size | 1/2.7 \ |
| Fixed focal length | 2.8 mm |
| Maximum aperture number | 2.2 |
| Security algorithms | 64-bit WEP, 128-bit WEP, WPA, WPA-PSK, WPA2, WPA2-PSK, WPS |
| Built-in HDD | - |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 128 GB |
| LED type | IR |
| Night vision distance | 30 m |
| Lens mount interface | M12 |
| Number of cameras | 1 |
| Mobile operating systems supported | Android, iOS |
| Operating temperature (T-T) | -30 - 60 °C |
| Operating relative humidity (H-H) | 0 - 95 % |
| DC output voltage | 12 |
| Power source type | DC |
| Power consumption (max) | 6 W |
| Interface | RJ-45/WLAN |
Weight and Dimensions| Height | 85.8 mm |
|---|---|
| Length | 150.44 mm |
| Weight | 326 g |
| Diameter | 71.64 mm |
| Package type | Box |
| Package depth | 252 mm |
| Package width | 110 mm |
| Package height | 92 mm |
| Package weight | 600 g |
Details regarding EZVIZ and other Hikvision trademarks and logos.
Legal terms and conditions for product usage, liability, and warranties.
Compliance with FCC rules for digital devices and radio frequency energy.
Product compliance with EU harmonized standards and directives.
Important safety information and guidelines for product use.
Instructions for connecting the camera and power socket.
Steps for creating an EZVIZ account and adding the camera.
Guidance on choosing Wi-Fi or wired connection for the camera.
Procedure for mounting the camera on a wall or ceiling.
List of items included in the product package.
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