Trouble Possible Cause Suggested Remedy
Fans does not start after
pairing process
A) Remote and receiver are
not paired successfully
B) Battery flat in remote
control
C) Loose wire connections
or plugs to fan/receiver
D) No power goes into the
fan
A) Re-pair the receiver and
remote
B) Replace the battery in
remote control
C) Check wire connections
and ensure plugs are
positively connected
D) Check RCD/Switch
board and wiring on
premises
Fan keeps beeping, but
will not start.
Loose wire connections or
plugs to fan/receiver
Check wire connections
and ensure plugs are
positively connected
Fan wobbles. A) Screws on down rod are
not tightened
B) Blades are not balanced
A) Retighten the screws on
down rod
B) Use the balancing kit to
balance the blades.
Fan makes clicking sound. A) Coupling cover does
not sit securely on motor
housing
B) Rubber ring on coupling
cover is removed
A) Adjust coupling cover
and ensure it sits properly
on the motor housing
B) Check couple cover and
ensure there’s a rubber
ring on the top of the
cover.
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