Chapter Five: Using FSMS Utilities
FedEx Ship Manager
®
Server User Guide, Version 7.6 163
Chapter Five: Using FSMS Utilities
Overview
FSMS is packaged with several utilities designed to assist in the management of the FSMS database,
tracking numbers, labels, invoices, revenue, and reports. A complete description of each of these utilities
and how to use them is provided in this chapter of the FSMS User Guide.
These utilities are:
• Demand Download Utility
• Label Reprint Utility
• Ground EPDI File Reader Utility
• Express Hourly Upload File Reader
• Ground Rates and Discounts Utility
• Retrieve, Retain, Restore (R3)
• Report Viewer Utility
• Ship Manager Server Console
• GoToAssist
TM
– Remote Access Tool
Demand Download Utility
FSMS requires several data files for routing, rating, and tracking number management, as well as
software updates that must be transmitted as changes are made to these files. These files are
automatically updated and downloaded to your server during Reconcile, if they have been staged by
FedEx. If you need to have files updated prior to system Reconcile (for example, if you need a new
tracking number range), you may use the Demand Download Utility to initiate the request.
To launch the Demand Download utility:
1. Double click the Demand Download icon on your Windows desktop or, from the Windows Start
Menu, select Programs>Ship Manager Server>FSMS Demand Download.
2. From the Demand Download window, select the files you want to download by clicking the checkbox
next to the appropriate item. The downloadable components are:
a. Express Domestic Rates/Discounts
b. Express International Rates/Discounts
c. Express List Rates (U.S. Domestic only) – downloaded for U.S. Master meter only
d. URSA Table– downloaded for Master meter only
e. Software – downloaded for Master meter only
f. Express Tracking Numbers
g. Shipping Tables – downloaded for Master meter only
h. Maintenance – downloaded for Master meter only
i. Ground Discount Rates – downloaded at the Master meter level for all meters
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