Chapter One: Setting Up FSMS
FedEx Ship Manager
®
Server User Guide, Version 7.6 21
Chapter One: Setting Up FSMS
Overview
This chapter of the FSMS User Guide contains step-by-step instructions for configuring the FSMS
software on a server, including:
• Installing FSMS
• Configuring FSMS
• Setting Up Printers
• Retrieving URSA (Universal Routing and Sorting Aid), Rates, and Tracking Numbers
• Troubleshooting Steps
Installing FSMS
Important Notes for Installs, Upgrades, and Uninstalls
9 All applications MUST be closed before installation begins. These applications include Windows
®
Explorer. Use the Windows Start>Run option to locate SETUP.EXE on the FSMS Installation CD.
9 Always select Yes if the installation script asks if a file should be overwritten at the Read Only File
Detected prompt.
9 Always reboot when prompted.
9 Before beginning an Upgrade, ensure that the shipping day has been Closed and that there are no
revenue files in the FedEx\FedEx_Admin\Close and/or FedEx\FedEx_admn\HourlyUpload files. If
revenue data exists in either of these files, you are prompted to upload all revenue files and Hourly
Upload files before continuing the upgrade.
NOTE:
If “live” revenue files exists on your server before you attempt an upgrade, you must upload
these files to FedEx before upgrading begins. If you have “test” revenue files on your
server, these files can be deleted.
9 If you are running FSMS Version 6.1.X or lower, you cannot upgrade. The previous version of FSMS
must be uninstalled from the system, and a new Install must be performed.
Pre-Installation Checklist
Before you install FSMS for the first time on your server, some basic system requirements must be met:
Before you can install FSMS software, an Administrator account must be established. The
Administrator account must be granted the “Log On as a Service” user right.
If you need additional information for creating an Administrator account on your server’s operating
system, please access the Microsoft Help option or access the Microsoft website at
www.microsoft.com.
If you need File Transfer Protocol (FTP) functionality (for transferring reporting data to another
system, for example), install Internet Information Service (IIS) before you install FSMS. IIS
download files are provided on the Microsoft website, or you may contact your FedEx Customer
Service Representative for assistance.
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