Any component that is to be returned to Fike must be approved for return prior to shipment. In order for the returned
component to receive the correct attention ≈ credit ≈ repair ≈ replacement ≈ either under warranty or at the owner's
expense, a Material Return Authorization number must be assigned by Fike. A prearranged return authorization will
expedite the business and corrective action measures taken upon receipt of the part(s).
A reference to the return authorization number should be inserted to the packing slip. If a packing slip is not used,
then reference to the return authorization number should be made through alternate means. When preparing the
component for shipment, please include your original Purchase Order Number, Invoice Number, or Fike Production
Order Number. Include with the package the address you want the part shipped back to, shipment method, contact
name, and telephone number.
A specific statement as the perceived defect or component failure will assist in examining the part(s). This statement
should also address symptoms and an operation history of the system in which the component was installed.
In the event the suspect part is found within a larger top assembly component, the party assigning the Material Return
Authorization Number (MRA) should be able to assist you as to whether the entire assembly must be returned or only
the component in question.
Return Address:
Fike Europe B.V.B.A.
Toekomstlaan 52
B-2200 Herentals
BELGIUM
Tel. +32 14 21 00 31
Fax +32 14 21 07 43
Attention: Explosion Protection
MRA # __________
To Next Page
Loading...