Fire & Flavor HERO GRILL - User Manual

HERO GRILL
Product Description
The Fire & Flavor HERO empowers outdoor and adventure
lifestyle consumers to enjoy simple and clean charcoal
grilling anywhere they go.
The Fire & Flavor HERO Grill is the world’s first
environmentally friendly and premium portable grill that uses
a biodegradable charcoal pod to make grilling clean, simple
and highly portable. Thoughtful engineering combines a
premium portable grill with environmentally friendly charcoal
pods. The grill is lightweight, foldable to the size of standard
laptop and, better yet, is dishwasher friendly. HERO single-
use charcoal pods are vacuum sealed and simple to dispose of or compost after each use. The charcoal pod is
earth friendly in that it is comprised of cardboard, lava stones and all-natural, instant-light charcoal briquettes.
Fire & Flavor Hero is a registered trademark of Fire & Flavor Grilling Co. All rights are reserved.
HERO GRILL WARRANTY
5-Year Warranty on Metal Parts
HERO Grill warrants that all metal parts used in this HERO Grill are free of defects in material and workmanship for
a period of five (5) years.
1-Year Warranty on Thermometer and Gaskets
HERO Grill warrants that the thermometer, silicone, and gaskets used in this HERO Grill are free of defects in
material and workmanship for a period of one (1) year.
When Does the Warranty Coverage Begin?
Warranty coverage commences on the original date of purchase and covers only the original purchaser. For the
warranty to apply, you must register your grill. If a defect in material or workmanship is discovered during the
applicable warranty period under normal use and maintenance, Fire & Flavor will, at our sole option, replace or
repair the defective components at no cost to you for the component itself. This warranty does not apply to labor, or
any other cost associated with the service, repair or operation of the grill. Fire & Flavor will pay all shipping charges
on warranty parts.
What is Not Covered?
This warranty does not apply to damage caused by abuse or use of the product for purposes other than that for
which it is designed, damage caused by lack of proper use, assembly, maintenance or installation, damages caused
by accidents or natural disasters, damage caused by unauthorized attachments or modifications, or damage during
transport. This warranty does not cover damage from normal wear and tear from use of the product (for example,
scratches, dents, dings and chipping) or changes in the appearance of the grill that do not affect its performance.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR

Summary

HERO GRILL WARRANTY

5-Year Warranty on Metal Parts

Warrants metal parts against defects in material and workmanship for five years.

1-Year Warranty on Thermometer and Gaskets

Warrants thermometer, silicone, and gaskets against defects for one year.

Warranty Coverage Details

Details warranty commencement, registration requirement, and repair/replacement policy.

What is Not Covered by Warranty

Excludes damage from abuse, misuse, unauthorized modifications, and normal wear and tear.

What Will Void the Warranty?

HERO GRILL INSTRUCTIONS

Grilling and Cleaning Guide

Step-by-step instructions for lighting, grilling, extinguishing, and cleaning the HERO Grill.

HERO GRILL SAFETY AND WARNINGS

General Safety Warnings

Critical safety precautions to prevent injury, death, and property damage during grill use.

Prop 65 Warning

California warning regarding cancer risk from combustion by-products.

Carbon Monoxide Warning

Warning about the lethal risks of burning charcoal in enclosed spaces.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

The HERO Grill is a portable, environmentally friendly charcoal grill designed for outdoor and adventure lifestyles, enabling simple and clean grilling on the go. It utilizes a biodegradable charcoal pod system, making it highly portable and easy to use.

Function Description:

The HERO Grill allows users to charcoal grill anywhere they desire, from outdoor adventures to backyard gatherings. Its core function revolves around its unique charcoal pod system, which simplifies the grilling process by eliminating the need for lighter fluid and messy charcoal handling. The grill is designed for single-use charcoal pods that are vacuum-sealed, ensuring freshness and easy disposal or composting after use. The pods are constructed from earth-friendly materials, including cardboard, lava stones, and all-natural, instant-light charcoal briquettes.

Important Technical Specifications:

• Grill Type: Portable Charcoal Grill
• Fuel Source: Single-use, biodegradable charcoal pods
• Materials (Charcoal Pod): Cardboard, lava stones, all-natural instant-light charcoal briquettes
• Portability: Lightweight, foldable to the size of a standard laptop
• Cooking Time: Up to 90 minutes per charcoal pod
• Heat Output: Approximately 165°F for thin chicken strips & cutlets, burgers, wings, & hot dogs; 150°F for fish, shrimp, & kabobs (these are likely target internal temperatures for the food, not the grill temperature itself, which is stated as 500°F for the pod surface)
• Grill Surface Temperature: 500°F (pod surface)
• Dishwasher Safe: Yes (grill unit, after removing thermometer)
• Warranty (Metal Parts): 5 years against defects in material and workmanship
• Warranty (Thermometer and Gaskets): 1 year against defects in material and workmanship

Usage Features:

• Easy Assembly: Simply assemble the grill and remove the plastic wrap and paper lid from the charcoal pod.
• Instant Light: Light the four corner charcoal briquettes with a long-handle lighter; no lighter fluid is needed or permitted.
• Quick Start: Wait 5 to 10 minutes until all charcoal burns grey before adding food.
• Cooking Versatility: Suitable for various foods, including thin chicken strips, cutlets, burgers, wings, hot dogs, fish, shrimp, and kabobs.
• Integrated Spatula: Comes with a Gratematch™ bamboo spatula for flipping food and cleaning the grill.
• Safe Extinguishing: Pour water over grill grates and into the pod when finished grilling (slowly to avoid steam burns).
• Compact Storage: Wait approximately 10 minutes for the grill and pod to cool completely before packing up.
• Environmentally Friendly Disposal: Charcoal pods can be composted, recycled, or disposed of in a trash receptacle. The manufacturer provides resources for composting ideas.
• Safety Warnings:
  • For outdoor use only; do not use indoors or in enclosed areas.
  • Do not use on combustible surfaces.
  • Do not use near fuel or gas tanks.
  • Always use caution with hot metal.
  • Do not reuse charcoal pods or refill with briquettes.
  • Do not use lighter fluid or other flammable fluids.
  • Do not use fire starters.
  • Wait until charcoal briquettes turn white with ash before grilling.
  • Do not grill over charcoal pods without the grill or by placing directly onto a surface.
  • Do not place head over grill when pouring water or over charcoal smoke fumes.
  • Lighting briquettes may cause sparking; keep distance.
  • Grill gets very hot; use caution and provided tool. Keep children and pets away.
  • Do not move the grill once lit.
  • Store charcoal pods in a cool, dry place.
  • Charcoal or lava stone base may fracture but the unit remains usable.
  • Prop 65 Warning: Combustion by-products can expose users to polycyclic aromatic hydrocarbons, known to cause cancer.
  • Carbon Monoxide Warning: Burning charcoal in enclosed areas can cause injury or death.

Maintenance Features:

• Dishwasher Safe: After removing the thermometer, the grill unit can be placed in a dishwasher for easy cleaning.
• Easy Cleaning: Use the provided Gratematch™ spatula to clean the grill, then wipe grates with a paper towel or cloth.
• Warranty Coverage:
  • Warranty begins on the original date of purchase and covers only the original purchaser.
  • Grill registration is required for the warranty to apply.
  • Fire & Flavor will replace or repair defective components at no cost for the component itself.
  • Shipping charges on warranty parts are covered by Fire & Flavor.
  • What Voids the Warranty:
    • Purchasing from an unauthorized dealer.
    • Using unauthorized fuel sources.
    • Attempting to reuse HERO charcoal pods.
    • Using wire brushes or grilling utensils (other than the provided spatula) with the grill.
  • What is Not Covered:
    • Damage from abuse, improper use, assembly, maintenance, or installation.
    • Damage from accidents, natural disasters, unauthorized attachments, modifications, or damage during transport.
    • Normal wear and tear (scratches, dents, dings, chipping) or cosmetic changes that do not affect performance.
    • Labor costs or other service, repair, or operation costs.

Fire & Flavor HERO GRILL Specifications