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First Data FD35 PIN Pad - Before Starting: First Data FD35 PIN Pad Setup; Connecting the First Data FD35 Device; Getting Ready for First Data FD35 Operation; Performing Contactless Transactions with FD35

First Data FD35 PIN Pad
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Before Starting
The First Data FD35 has a hard-wired power and signal cable
with a female mini-DIN connector. Connection to a PC or a
First Data FD terminal requires an adapter cable with a male
mini-DIN connector at one end and a USB connector at the other.
Connecting the Device
J Make sure the terminal is powered off
J Insert the interconnect cable’s USB plug
into the USB port located on the back of
the terminal
J Connect the opposite end of the interconnect
cable to the cable that is attached to the FD35
J Once the cables are fully connected, power up
the terminal
Need Additional Assistance?
Please contact the Merchant Services Group. For online customer
service support 24/7/365, log onto MerchantInsider.com
Getting Ready
The unit automatically starts up when connected to the
terminal/PC. It will display a status message until initialized
by the terminal or PC.
For Contactless Transactions
Only contactless-equipped cards/devices,
which are marked with this icon can make
contactless transactions with the FD35
The cardholder will tap his or her contactless
card/device against the contactless icon
located on the FD35 (as seen in the image to
the right)
Visual and audio prompts will indicate each step of the
payment process
Page3:
GettingReady
TheunitautomaticallystartsupwhenconnectedtothePC/terminal.Itwilldisplayastatusmessage
untilinitializedbytheterminalorPC.
UsingtheDevice
Forcontactlesstransactions:
Onlycontactlessequippedcards/devices,whicharemarkedwiththisicon canmake
contactlesstransactionswiththeFD35
Thecardholderwilltaphisorhercontactlesscard/deviceagainstthecontactlessicon
locatedontheFD35(asseenintheimagetotheright)
Visualandaudiopromptswillindicateeachstepofthepaymentprocess
(NOTE:InsertphotoofcardbeingwavedovertheFD35)
Page3:
GettingReady
TheunitautomaticallystartsupwhenconnectedtothePC/terminal.Itwilldisplayastatusmessage
untilinitializedbytheterminalorPC.
UsingtheDevice
Forcontactlesstransactions:
Onlycontactlessequippedcards/devices,whicharemarkedwiththisicon canmake
contactlesstransactionswiththeFD35
Thecardholderwilltaphisorhercontactlesscard/deviceagainstthecontactlessicon
locatedontheFD35(asseenintheimagetotheright)
Visualandaudiopromptswillindicateeachstepofthepaymentprocess
(NOTE:InsertphotoofcardbeingwavedovertheFD35)
Swipe or tap card
Yellow lights up
while reading
card information
Card read and
sent to the
terminal for
processing
Error message.
card not read,
please present
the card again
OR
Plug in
PIN pad here

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