results, connect your watch to your home or work Wi-Fi network. For more information, see How do I connect my Fitbit watch to Wi-
Fi?
If you have difficulty, watch the following video (English only) or see Why can't I set up my
Fitbit device?
Fitbit Connect
If you don’t have a compatible phone or tablet, you can set up and sync your Fitbit device on
your computer using Fitbit Connect. Fitbit Connect is a free software application that lets your
Fitbit device sync its data with your fitbit.com dashboard. To learn more about the fitbit.com
dashboard, see About the fitbit.com dashboard.
If your computer isn’t Bluetooth-enabled, you must use a wireless sync dongle to set up and sync
your Fitbit device. Most Fitbit devices don’t come with a dongle, but you can buy one from the
Fitbit Store. We recommend using the Fitbit app if you can.
To install Fitbit Connect and set up your device:
1. If your computer isn’t Bluetooth-enabled, insert a wireless sync dongle into a USB port on your
computer.
2. Go to http://www.fitbit.com/setup.
3. Scroll down and click the pink Download button.
4. After the download completes, double-click the downloaded file to start installation.
5. After installing, when prompted, choose Set up a New Fitbit Device.
6. Follow the on-screen instructions to create a Fitbit account and connect your device.
Note that the personal information you provide during setup is used to calculate your basal metabolic
rate (BMR), which helps determine your estimated calorie expenditure and your body mass index (BMI).
For more information, see How does Fitbit estimate how many calories I've burned? This information is
private unless you change your privacy settings and opt to share it with your Fitbit friends.
For Fitbit Ionic and Fitbit Versa, you're prompted to connect your watch to your Wi-Fi network. Ionic and Versa use Wi-Fi to set up
your watch, download playlists, download apps from the Fitbit App Gallery, and for faster firmware and Fitbit OS updates. For best
results, connect your watch to your home or work Wi-Fi network.
Follow these instructions if you already have a Fitbit account and want to replace your existing
Fitbit device with a new one, or if you use more than one device connected to the same account.
replacement. For instructions on how to remove a Fitbit device from your account, see How do I