www.fizzics.com
FREQUENTLY ASKED QUESTIONS
Q: What if I have questions or problems related to operation?
A: You may call our service center for any questions related to
operation. They can be reached Monday-Friday 9am-5pm EST
at 800-544-6201.
Q: Can I leave the batteries in when I plug in the USB cable?
A: Yes. It will not harm the batteries. Note: rechargeable
batteries are not recommended for use in DraftPour.
Q: How long should new batteries last under normal operation?
A:New batteries should last approximately 200 pours.
Q: When I plug the DraftPour into the wall via USB cable will it
also re-charge the batteries?
A: No, the USB plug only provides power while plugged in.
The two AA batteries power the dispenser when it is unplugged.
Q: What size beers can the DraftPour accommodate?
A: DraftPour works with all cans and bottles, including 500ml
and 750ml bottles!
Q: How much does the DraftPour weigh?
A: The dispenser weighs just under 4 pounds, the perfectly
portable size to take to parties, tailgates, the beach or even
camping!
Q: How often should the dispenser be cleaned?
A: Warm water must be run through the dispenser to clean after
use. This ensures the best experience and ensures your
DraftPour will last for many years.
Q: Why is there beer left in the bottle after I pour a beer?
A: Due to the different shapes and thicknesses of bottles and
cans, the draft tube is slightly shorter to accommodate these
differences. Any leftover beer may be added to your glass.
TROUBLESHOOTING
1. No power (DraftPour doesn’t work)
Make sure the batteries are new and placed in DraftPour in
the right direction or alternatively, the USB is plugged into an
outlet.
2. I hear the pump, but no beer or foam is being dispensed
Is there a beer in the unit and is the system "locked" completely
onto the base?
3. How do I know when to stop pouring and when to add foam?
Start by filling a normal 14-16oz glass to about 2/3 full. Then add
your Micro-Foam. The beer to Micro-Foam ratio is ultimately a
personal preference, so if you enjoy extra Micro-Foam, go for it!
4. Why am I getting too much foam when I pull the handle
forward to pour a beer?
We recommend holding the glass at a 60-degree angle directly
under the faucet to prevent foaming during the initial pour or
"tap" process.
5. Why am I getting too much Micro-Foam?
Perhaps you are holding the tap handle back for too
long. We recommend 1-2 seconds depending on the beer
style.
6. How should the DraftPour be stored?
DraftPour should be stored on a flat surface in a well circulated
area. If you are going to be storing your dispenser for longer
than 60 days, we recommend removing the batteries until
you’re ready to again.
7. What precautions should I take when using DraftPour
outdoors?
Make sure you keep your unit on a flat surface in a location
where it will not be exposed to moisture or extreme
temperatures.
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