Cleaning your NEO Flex
Follow the steps below. Cleaning your NEO Flex should be done with water only. No soap is needed, as
it can aect your espresso’s taste. Never put your Flex parts in the dishwasher.
Lift lever and remove
assembled Brew
Head from NEO
Flex frame, gripping
the silicone where
indicated above.
Troubleshooting your NEO Flex
We recommend periodically ushing your Flow-Control portalter and brew head with fresh water. This
will prevent the build-up of any coee residue and ensure optimum ow. Simply follow the brewing
steps, without coee, to ush. For more thorough cleaning, remove the ow-control spout and rinse all
pieces with water, as shown below.
Detach portalter
over sink by gripping
portalter in one
hand and silicone
on brew cylinder
in other hand and
pulling apart.
Remove dispersion
screen and eject
grounds by knocking
them out against the
side of a trash can,
or dig the grounds
out with a utensil.
Remove the piston
using the dosing
cup. Place cylinder
over dosing cup and
press down on a
hard surface.
Grip Here
Removable, replaceable spout to
enable cleaning and declogging. Each
Flex comes with an additional spout.
Replace as necessary and if clogged.
For cleaning: Unscrew the spout cap
and rinse spout and bottom of portalter
in cool water. No soap is needed and
may alter your espresso’s taste.
Rinse all brewing
parts with water
from the tap.
Reminder, don’t use
soap as it will impact
your espresso’s
taste.