5151
Issue Troubleshooting guide
Fliteboard starts
to slow or ‘limp’
This is a sign your Flitecell is about to run down or over
heat. Move out of the water and recharge your Flitecell.
Refer to the Flitecell charging instructions.
Fliteboard
turns
off while
riding
Move out of the water to a safe, dry, clean area.
Check the LED on Flitecell to confirm if it still
has charge. If it has charge, disconnect and reconnect the
Flitecell to see if you can establish a connection. Inspect
the Flitecell for water or damage. There should be no
water inside the Flitecell housing.
Flite Controller
disconnects
Re-arm the Flite Controller. See arming instructions.
Flite Controller
unpairs
Re-pair the Flite Controller. See pairing instructions.
Flitecell
charger won’t
connect
Disconnect and reconnect. Contact Fliteboard Customer
Support.
Flite Controller
won’t turn on
Ensure Flite Controller is fully charged. See Flite
Controller charging instructions.
Flite Controller
shows a battery
warning
Slow down or decrease power consumption to cool the
Flitecell down. The Flite Controller will warn you when
the Flitecell temperature reaches 55°C and again at
60°C. At 65°C the Flitecell will automatically start to shut
down to preserve itself.
Water in the
Fliteboard
cavity
Remove the board from the water. Remove the Flitecell.
Dry the board completely. Check the Flitecell for leaks. If
the Flitecell has taken in water refer to the section below.
Once dried and re-assembled, take care that the Fliteboard
Cavity seal is properly compressed when closing the
Fliteboard lid.
Water in
Flitecell
Flitecell has an indicator for water damage. If water has
penetrated the casing, regularly check the circular water
indicator on the side of your Flitecell. If the sticker has
turned red, this means water has penetrated the housing.
IF WATER HAS PENETRATED THE FLITECELL, PLEASE
SET FLITECELL ASIDE IN A COOL DRY PLACE. DO
NOT ATTEMPT TO USE A FLITECELL THAT HAS BEEN
WATERLOGGED. CONTACT FLITEBOARD IMMEDIATELY.
Unable to pair
Flite Controller
Please ensure no other controllers or boards are
switched on. Try again as per pairing instructions.
Unable to pair
Flite Controllers
to multiple boards
Do not attempt to pair multiple Flite Controllers to
multiple Fliteboards simultaneously. Always pair one at
a time.
Reduced
runtime
The battery management system (BMS) balances and
optimises the battery during each charge cycle. Leave
the charging magnet on Flitecell for 24 – 48 hours after
between charges to allow the BMS to optimise Flitecell.
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