Environment friendly disposal
You can help protect the environment!
Please remember to respect the local regulations: hand in the
non-working electrical equipments to an appropriate waste disposal
center.
No pumping 1. There is no water in the
water tank/the water tank
is not placed in the
correct position.
2. The machine has not
finished preheating.
1. Fill the tank with water and make sure
the water tank is in the right place.
2. How to add water to the machine:
press the steam/hot water button, and
the machine starts pumping until there
is water flowing out from the steam
wand or portafilter.
3. When the indicator light of "one cup"
and "two cups" are always on, the
preheating is finished.
TROUBLESHOOTING
No crema 1. The coffee ground are
too coarse.
2. The coffee ground are
not compressed.
Replace fine coffee ground, then
compress the coffee ground into a dense.
No steam 1. The steam wand is
blocked by milk stains.
2. Did not press the steam
button or turn on the
steam knob.
3. The machine has not
finished preheating.
1. Use a small wire unchoke the steam
hole.
2. Clean the steam wand with hot water
after frothing.
3. Press the steam button and turn on the
steam knob, then wait for the
preheating to complete.
More or less
Coffee
1. Too much or too little
coffee ground.
2. The coffee ground is too
fine or too coarse.
3. The coffee ground are
not compressed.
1. It is recommended to use fine coffee
ground suitable for espresso machine.
2. According to the standard amount of
coffee ground: a spoon of coffee
ground can can make a cup of coffee.
3. Use the tamper to compress the coffee
ground into a dense.
The milk
cannot be
frothed
1. Did not use whole milk.
2. Use Skimmed milk or
plant milk.
3. The machine has not
finished preheating.
1. Use whole milk (butterfat>3%).
2. Do not use skimmed milk or plant milk.
3. Only after the steam light is on, the
steam can be used to froth milk.
The "one
cup" and
"two cups"
lights flash
simultane-
ously
The temperature is too high
after steaming.
Turn the steam knob to “ ”position
and start cooling operation.
Symptom Cause Solutions
Can not
make coffee
1. The coffee machine is
not plugged well.
2. Did not turn off the
steam button.
1. Plug the power cord into the socket
correctly.
2. Turn the steam button to OFF.
Water leaks
from the
bottom
1. There is too much water
in the drip tray.
2. The water pipe inside the
machine is damaged.
1. Please clean the drip tray.
2. Please contact Amazon seller for
replacement.
Acid
(vinegar)
taste exists
in coffee
1. Not cleaned the machine
properly after use.
2. The coffee ground is
stored in a hot or wet
place for a long time.
The coffee powder turns
bad.
1. Clean the machine several times
before use.
2. Please use fresh coffee ground, sealed
and stored the coffee ground in a cool
and dry place.
Water leaks
out of the
outer side of
the filter.
There is some coffee
ground on the filter edge.
Wip out the coffee ground on the edge.
Symptom Cause Solutions
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