Problem Possible Reasons Solutions
Humidifier makes
abnormal noise
The top cover positioned
incorrectly
Switch o the appliance, re-align the top
cover and switch it on again
White dust appears
around the
humidifier
The water used in the humidifier
contains a lot of minerals
Recommend using distilled or filtered
water and cleaning the water tank at
least once a week
Water leaks at the
bottom of the
humidifier
The humidifier is not on a stable
and horizontal place makes the
water spills out
Turn o the equipment and unplug,
wipe o water stains, make sure the
humidifier is placed on a stable platform,
and restart the humidifier
The pattern or
words on the
surface of the
humidifier are
blurred
Chemical reagents such as
gasoline, kerosene, polishing
powder, etc. are used to clean
the surface of the equipment
It is forbidden to use cleaning agents and
other chemical reagents to clean the
humidifier, we recommend clean water
This product
whose water
does not run
out operates
for a while
and then stops
The water tank or the lever float
is not properly installed
Properly install the water tank or the
lever float
Shortage of water is
indicated while
water does not run
out
The water in the water tank is
flowing into the groove whose
water level is lower than the
necessary water level
Wait 1 minute to let water fill the water
groove
The humidifier is not on a stable
and horizontal place
Place the humidifier on a stable and
horizontal platform
This product is leaned and thus
the water level in the water groove
is underestimated and thus it
automatically turns o for the
purpose of protection
Stably rest this product on a flat, stable
position
Unknown failure Turn o and unplug the humidifier, stop
using it, and contact customer service
* If the machine is still not working aer checking the possible reasons above, the
machine may have other problems, then you should connect the service place for
repairing.Other persons than professional technician are not allowed to disassemble
this product.
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