Follett KFC Series - User Manual

Questions and Answers

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erin54Aug 11, 2025
What to do if my Follett KFC Commercial Food Equipment unit doesn’t operate?
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  Sarah FrancoAug 11, 2025
  If your Follett Commercial Food Equipment unit isn't operating, it could be due to several reasons. First, ensure the on/off switch is in the ON position and that the red light on the switch is working; check the switch and connections. Also, verify that the unit is properly plugged in. Finally, check the fuses in the Main Distribution Board to ensure there is a power supply in the network.
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Kristi AshleyAug 21, 2025
What to do if my Follett KFC doesn’t operate?
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  bguzmanAug 21, 2025
  If your Follett Commercial Food Equipment isn’t operating (no heating, the controller doesn’t display anything, and the on/off switch doesn't light up when on), here are a few things to check: * Ensure the on/off switch is in the ON position and that the red light is illuminated. If it isn’t, inspect the switch and its connections. * Verify the unit is properly plugged in. * Check the fuses in the Main Distribution Board to confirm there is a power supply.
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David LynchDec 1, 2025
How to troubleshoot heating issues in Follett Commercial Food Equipment?
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  Andrea ColemanDec 1, 2025
  If you're experiencing heating issues with your Follett Commercial Food Equipment, such as the digital controller working but no bottom heating is observed, the digital controller showing an A21 or A22 error, no upper heating, low temperature, or no light, consider the following troubleshooting steps: * For heating issues, check the heating matts or connections for malfunctions. You should check the circuit continuity. * If the digital controller displays “OPE” or “SHr”, check the probe circuit continuity. It might be a probe issue. * For heating problems, examine the rod heater and its connections for any malfunctions. Check the circuit continuity. * If equipped with a hatco module, verify the temperature setting on the analog thermostat. * If there is no light, replace the 25W...