Troubleshooting
Condition Potential Causes
Can’t create a MyKey™ • Key in the ignition is already a MyKey™.
• Key in the ignition is the last remaining
admin key (there always has to be at least
one admin key).
• Intelligent access key (if equipped) is not
in the backup slot (for vehicles with push
button start).
• SecuriLock威 passive anti-theft system is
disabled or in unlimited mode.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer to Using
MyKey™ with remote start systems
section.
Cannot program the
MyKey™ optional settings
• Key in the ignition is a MyKey™.
• No MyKeys™ are programmed to the
vehicle. Refer to Create a MyKey™ section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer to Using
MyKey™ with remote start systems
section.
Cannot clear MyKey™ • Key in the ignition is a MyKey™ .
• No MyKeys™ are programmed to the
vehicle. Refer to Create a MyKey™ section.
• Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer to Using
MyKey™ with remote start systems
section.
Lost the only admin key • Purchase a new key from your authorized
dealer.
Lost any key • For programming spare keys, refer to the
Programming spare keys section in this
chapter.
Locks and Security
120
2011 Edge (edg)
Owners Guide, 2nd Printing
USA (fus)
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