Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.
This is poor time
alignment by the radio
broadcaster.
No action required.
This is a broadcast
issue.
Sound fading or
blending in and out.
The radio is shifting
between analog and
digital audio.
No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.
The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.
No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.
The previously stored
multicast preset or
direct tune is not
available in your
current reception area.
No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.
Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.
Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found when Scan is
pressed.
Pressing Scan disables
HD2-HD7 channel
search.
No action required.
This is normal
behavior.
*
http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
MyFord Touch® (If Equipped) 465
2013 Flex (471)
Owners Guide gf, 4th Printing, December 2012
USA (fus)
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