Ford 2013 - Warranties

Mustang
Quality/Reliability/Durability
37
January 2012
esourcebook.dealerconnection.com
RE&T: 2013 Source Book
Mustang
2013
Quality and Durability cont’d
ENGINEERING INSIGHT
Durability Testing
Mustang is sold in a multitude of countries . T hat’s
one reason it’s tested at the extremes of climate and
endurance — from corrosion testing with Arizona salt
spray booths to snow ingestion testing in Minnesota.
Additional testing includes:
• Watersprayjetsthatseekoutwaterleaksandwater
ingestion testing that measures the engine’s ability to
resist stalling in extreme situations
• Selectedvehiclescomingofftheassemblylinego
through a comprehensive 30-mile test-drive, including
a water test and a review of sheet metal, paint, interior
trim and functional items
• Hill-climbtestincludesa20percenttestgradefor
30 feet. More severe testing runs the vehicle on a 30
percent incline for 36 feet. In comparison, the grade
standard for highways is 6 percent. In naturally occurring
terrain, even the steepest of ski slopes is about a 37
percent incline
• Thechuckholetestingroadis240feetlong,with
potholes varying in shape and depth from 1 to 4 inches.
Holes are strategically placed 20 feet apart and run 90
degrees to the direction of travel — much worse than a
typical commute
Warranties
New Vehicle Limited Warranties
• 3-year/36,000-mileBumper-to-Bumper;no
deductible
• 5-year/60,000-milePowertrainLimitedWarranty
• 5-year/unlimited-mileageCorrosionPerforation
• 5-year/60,000-mileSafetyRestraintWarranty
• RefertothevehicleWarrantyGuidefordetailsabout
what is covered and limitations of the New Vehicle
Limited Warranty
Powertrain Limited Warranty
• PowertrainLimitedWarrantyforFordvehiclesis
5 years or 60,000 miles, whichever comes first
• That’sanadditional2years/24,000milesof
coverage beyond the Bumper-to-Bumper coverage
for components such as the engine, transmission and
front- or rear-wheel-drive parts
NOTE: See www.motorcraftservice.com for a link to a
printable PDF of the Warranty Guide.
24-Hour Roadside Assistance
• Toll-freenumber(1-800-241-3673)operational
24 hours a day, every day
• Someoftheservicesthatcustomerscanrequest
include flat tire change, towing to the nearest Ford
dealership, fuel delivery, jump starts and lock-out
assistance
NOTE: See www.motorcraftservice.com for a link to a
printable PDF of the Warranty Guide.