WARRANTY INFORMATION
Your vehicle comes with a New Vehicle Limited Warranty. The express
warranties of the New Vehicle Limited Warranty are in substitution for and
exclude all other liabilities of any kind whether arising under statute, in
tort, by implication of law or otherwise including, to the full extent as may
be allowed by law, liability for any other representations respecting the
vehicle, statutory warranties or implied warranties or conditions as to its
merchantability or fit.
Download a FREE electronic copy or order one FREE printed copy of the
most up-to-date Warranty Guide by visiting the Owner Manuals section of
owner.ford.com. (United States)
For Canada, visit ford.ca/warranty.
For Limo/Livery/Hearse vehicles: View and download your
Warranty Guide by visiting the Warranty Information
section of the Fleet website, fleet.ford.com/limo.
(United States only)
August 2021
First Printing
Litho in U.S.A.
This Quick Reference Guide is not intended to replace
your vehicle Owner’s Manual, which contains more
detailed information concerning the features of your
vehicle, as well as important safety warnings designed
to help reduce the risk of injury to you and your
passengers. Please read your entire Owner’s Manual
carefully as you begin learning about your new vehicle
and refer to the appropriate chapters when questions
arise. All information contained in this Quick Reference
Guide was accurate at the time of duplication. We
reserve the right to change features, operation and/or
functionality of any vehicle specification at any time.
Your Ford dealer is the best source for the most current
information. For detailed operating and safety
information, please consult your Owner’s Manual.
LEARN MORE ABOUT YOUR NEW VEHICLE
To put QR tags to work for you, use your mobile phone’s
browser or app store to download a QR tag reader.
Then follow the directions to scan the QR tag and see
your vehicle’s features come to life.
ford.ca (Canada)
2022
QUICK REFERENCE GUIDE
EXPLORER
UNITED STATES
Ford Customer Relationship Center
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
owner.ford.com
@FordService
CANADA
Ford Customer Relationship Centre
1-800-565-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805)
ford.ca
@FordServiceCA
owner.ford.com (U.S.)
NL2J 19G217 AA
Ford Motor Company reserves the right to modify or discontinue
Roadside Assistance at any time. Certain restrictions apply to
Roadside Assistance benefits.
For further details, call
1-800-241-3673 (United States) 1-800-665-2006 (Canada)
ROADSIDE ASSISTANCE
FLAT TIRES
It does seem that today nobody gets a
flat tire, but what if you did? Roadside
Assistance will service your tire needs.
DEAD BATTERIES
Sure, even a good battery can go dead
for one reason or another. Roadside
Assistance will give your vehicle the
jump-start it needs.
LOCK OUTS
It’s embarrassing, but it happens.
We’ll get you back in, fast... and it’s
free. Key replacement cost is the
customer’s responsibility.
TOWING
Your car’s not working... and you don’t
know why. Just make the call and we’ll
be there. Warranty Towing, Non-warranty
Towing and Collision Towing are available.
FUEL DELIVERY
You ran out of gas with no fuel station
in sight. We’ll bring the gas to you FREE.
Limited to two, no-charge occurrences
within a 12-month period. For the amount
provided, please see your Owner’s Manual.
TRAILERS
If your vehicle requires towing while
hauling a trailer, Roadside Assistance
provides coverage for towing up to a
maximum per event. Please see your
Owner’s Manual for details.
WINCH OUT
If you should get stuck, we’ll pull you
out (limited to events occurring
within 100 feet (30 meters) of a
paved/county-maintained surface).
Does not include winch out from
standing water (recoveries).
U.S. ROADSIDE ASSISTANCE
FOR COMPLIMENTARY HELP, CALL 1-800-241-3673
Quick access to the information below will get help to you
faster. Know your vehicle’s mileage and specific location.
NAME
VIN
Roadside Assistance services are available from the
warranty start date and last for 5 years or 60,000 miles,
whichever comes first.
CANADA ROADSIDE ASSISTANCE
FOR COMPLIMENTARY HELP, Call 1-800-665-2006
NAME
VIN
See Warranty Guide for complete details.
Download the Sykes4Ford Roadside Assistance App for
access to your roadside assistance services.
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