Potential CausesCondition
Purchase a new key from an authorized dealer.I lost the only admin key.
Program a spare key. See Passive Anti-Theft System
(page 67).
I lost a key.
The MyKey is not being used by the intended user.The MyKey distance does
not accumulate. The MyKeys have been cleared and the MyKey system has
been reset.
Vehicles With Push-Button Start
Potential CausesCondition
The transmitter is not in the backup position. See Keyless
Starting (page 118).
I cannot create a MyKey.
An admin key is present when you switch the ignition on.There are no MyKey driving
modes. There are no MyKeys programmed to your vehicle. See
Creating a MyKey (page 55).
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Focus (CDH) Canada/United States of America, HM5J 19A321 AA enUSA, Edition date: 201608, First Printing
MyKey™
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