Ford Probe - The Dispute Settlement Board

188
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[HS02300(ALL)02/95] The Dispute Settlement Board
(U.S. Only)
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[HS02400(ALL)03/95]
The Dispute Settlement Board is a voluntary,
independent dispute-settlement program
available free to owners or lessees of qualifying
Ford Motor Company vehicles.
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[HS02500(ALL)01/95]
The Dispute Settlement Board may not be
available in all states. Ford Motor Company
reserves the right to change eligibility
limitations, modify procedures and/or to
discontinue this process at any time without
notice and without incurring obligations.
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[HS02600(ALL)01/95]
What Kind of Cases Does the Board
Review?
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[HS02700(ALL)03/95]
The Board reviews all product performance and
service complaints on Ford, Mercury and Lincoln
Cars and Ford and Mercury Light Trucks under
warranty that have not been resolved by a
dealer or Ford Motor Company, except those
involving:
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[HS02800(ALL)01/95]
❑
A non-Ford product
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[HS02900(ALL)01/95]
❑
A non-Ford dealership
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[HS03100(ALL)01/95]
❑
A vehicle sales transaction
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[HS03200(ALL)01/95]
❑
A request for reimbursement of consequential
expenses unless incidental to a service or
product complaint being reviewed
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[HS03300(ALL)01/95]
❑
Items not covered by your warranty
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[HS03400(ALL)01/95]
❑
Alleged liability claims
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[HS03450(ALL)01/95]
❑
Property damage where such damage is
significant when compared to the economic
loss alleged under the warranty dispute
File:prhsp.ex
Update:Fri Jun 23 19:34:09 1995