AppLink issues
Issue Possible
cause(s)
Possible solution(s)
AppLink Mobile
Applications:
When I select
⬙Find New Apps,⬙
SYNC does not
find any
applications.
An AppLink
capable phone is
not connected to
SYNC.
• Ensure you have a compatible
smartphone; an Android with OS
2.3 or higher or an iPhone 3GS or
newer with iOS 5.0 or higher.
• Additionally, ensure your phone
is paired and connected to SYNC
in order to find AppLink-capable
apps on your device. iPhone users
must also connect to SYNC’s USB
port with an Apple USB cable.
My phone is
connected, but I
still cannot find
any apps.
AppLink-enabled
apps are not
installed and
running on your
mobile device.
• Ensure you have downloaded
and installed the latest version of
the app from your phone’s app
store. Ensure the app is running
on your phone.
• Some apps require you to
register or login on the app on
the phone before using them with
AppLink. Also, some may have a
⬙Ford SYNC⬙ setting, so check the
app’s settings menu on the phone.
SYNC® 437
2015 Taurus
Owners Guide gf, 2nd Printing, November 2014
USA (fus)
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