Dealer’s Responsibilities
1. The selling dealership is responsible for inspecting
both factory and dealer installed components for
proper operation. This is known as the pre-delivery
inspection and systems check.
2. Your dealer is required to provide a thorough and
complete walk-through demonstration. This demon-
stration should provide a good understanding of
how your new boat operates.
3. The customer’s information packet should be pre-
sented at this time. This information should include
all warranty cards, component information, compo-
nent operation, and maintenance instructions relat-
ing to your new unit.
4. All component warranty forms should be discussed
and/or completed at this time. Your selling dealer
should assist you in understanding any and all lim-
ited warranty provisions to help you avoid loss of
warranty for any reason. Ask any questions you
may have before leaving the dealership.
5. Your dealer should provide you with information
concerning any need for service for your unit,
whether in or out of their area. They should provide
contact numbers for the dealership both during and
after hours along with contact information for the
correct Forest River Marine division.
Customer’s Responsibilities
1. Operate all equipment in accordance with the
manufacturers’ instructions.
2. Familiarize yourself with your boat. Observe all the
component manufacturers’ instructions regarding
the use and service of their products.
3. Familiarize yourself with and obey all warning labels
on your boat.
4. Properly complete all regular and maintenance. As
the owner, you have the responsibility to properly
maintain your boat. Be sure you have service per-
formed in a timely manner don’t ignore a problem.
It isn’t always necessary to take your unit to a ser-
vice center; sometimes a phone call is all that is
needed. The service technicians can advise you.
5. Complete and send in all the warranty cards. Doing
so may help you avoid conditions arising from
neglect that are not covered under warranty.
6. Be a safe boater. Forest River Marine Inc. recom-
mends that all boaters take boating safety courses
and always provide children with adult supervision.
7. Always obey all applicable federal, state, and local
laws.
8. Insure your boat with a reputable company.
Forest River Marine Inc. has a permanent record of your
boat, which is retained under its “Hull Identification Num-
ber” (HIN). Data regarding equipment and accessories,
as well as dealer/shipping information, is documented.
When contacting your dealer concerning warranties or
service, please have all relevant information such as
serial number (HIN), model, and boat color available.
The “Hull Identification Number” (HIN) is located on the
starboard rear corner of the boat. Failure to include the
HIN may create delays in service from your dealer.
The best way for you to obtain warranty or repair service
is to work with the Forest River Marine dealership where
you purchased your boat. Forest River Marine dealers
are equipped to handle any concerns you may have after
the sale of your new boat.
NOTE:
Modifications to your boat, without written authorization
from Forest River Marine Inc., could result in reduction or
loss of warranty coverage. Contact your Forest River
Marine dealer before making such changes.
The following is a list of suggestions to assist you in
avoiding most warranty issues:
1. Read your warranties and review them with your
selling dealer. The dealer’s obligation is to educate
you regarding the proper and safe operation of your
boat and all its components.
2. Be sure to inspect the entire unit and note any ser-
vice issues.
3. Locate all paperwork and ask any questions you
may have before leaving the dealership.
NOTE:
Forest River Marine Inc. wants you to have the best pos-
sible adventure with your new boat, which requires that
you fully understand how your new boat operates.
Please address immediately any questions or concerns
you may have regarding your boat with your dealer
before using your boat for the first time.
INTRODUCTION
3
To Next Page
Loading...