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READ CAREFULLY!
FORMULA S.a.S provides the original purchaser of its Shock with a limited warranty
that the Shock is free of defects in material and/or workmanship for a period of two
years from date of purchase.
WHAT PROTECTION DO I RECEIVE FROM THE WARRANTY?
FORMULA S.a.S will, at its discretion, repair or replace the defective product under
warranty
WARRANTY CONDITIONS AND LIMITATIONS
1. FORMULA S.a.S guarantees its new products to be free from defects in materials or
workmanship for 24 months from the date of purchase. You must establish proof
of purchase with an original sales document (sales receipt or invoice) showing the
date and place of retail purchase of the product in order to obtain warranty service.
FORMULA S.a.S gives no guarantee of whatever nature for non-new products.
2. The validity of this warranty is subject to the following:
(a)-The claim must be notified within eight (8) days of discovery of the potential
defect;
(b)-Every claim must be submitted to the FORMULA S.a.S Dealer from which the
product was purchased, with the understanding, however, that the discretion
as to the acceptability of the claim is exclusively FORMULA’s; Warranty claims
for products purchased directly from Formula shall be processed by FORMULA
S.a.S.
(c)-Only a FORMULA S.a.S Dealer can ship the allegedly defective product to the
manufac-turer, with the accompanying documentation.
Failure to comply with these procedures will invalidate the claim; in which case
the product will be made available to the owner for thirty (30) days and then des-
troyed.
3. This warranty does not cover damages resulting from:
a. Incorrect transport and installation. Incorrect installation refers to failure
to follow the safety guidelines and instructions outlined in these instruc-
tions manual and or on the web-site www.rideformula.com.
b. Unintended ad inappropriate use of the product. Unintended ad inappropri-
ate use refers to use of the product for purposes different from those for
which it was specifically designed and manufactured having regard to rea-
sonably foreseeable use. Unintended purposes include, but are not limited
to, cross country UCI sanctioned downhill races.
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