Fortinet Technologies Inc. Page 1 FortiVoice 200D/200D-T/2000E-T2 Working with Operator Mode
Working with FortiVoice operator mode
If an extension is assigned the operator role by the administrator, the extension user can
process phone calls on the Web as an organization’s phone operator.
This technical note assumes that you use the FortiVoice 200D/200D-T/2000E-T2 3.0.0 software.
Use this note in conjunction with the FortiVoice 200D/200D-T/2000E-T2 Administration Guide.
To use the operator mode
1. Configure a user privilege with operator role enabled to apply to an extension.
a. Go to Call Features > User Privileges > User Privileges and click New.
b. Configure the user privilege and make sure to enable Operator role.
c. Click OK.