Fortinet FortiVoice 200D - Connecting to FortiVoice; To connect to the FortiVoice web UI; To connect to the FortiVoice CLI

Fortinet Technologies Inc. Page 3 FortiVoice 200D/200D-T/2000E-T2 Working with Operator Mode
3. Log into the extension’s user web portal.
The Directory pane of the console lists the extensions of your organization in various status.
In the Active Calls pane, you can filter the calls by category, direction, and status. The Call
filter has the following options:
• pick up the call
• hang up the call
• transfer the call by dragging and dropping it to an extension in Idle, In Use, Busy,
Ringing, or On Hold status in the Directory pane
• hold the call
• transfer the call by dragging and dropping it to the voicemail of an extension in Idle, In
Use, Busy, Ringing, or On Hold status in the Directory pane
If the operator needs to make a call using the console, do one of the following:
• in the Directory pane, select the extension you want to call and click the Call icon at
the top of the Active Calls pane.
• click the Call icon at the top of the Active Calls pane. Enter the extension to call and
click Call.
The FortiVoice unit will first ring the callee’s extension and, once the call is connected, will
then ring the caller’s extension.