FOTILE SD2F-P3 - Troubleshooting

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Troubleshooting
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S
If you find anything abnormal during the usage, please stop using the machine, pull out the power
plug, and check following items:
The spray arm is not installed properly. Remove and reinstall the spray arm.
Abnormal
sound
Tableware
is
not
placed
as
specified,
causing collision.
The display screen
fails to launch and the The power source is not connected.
key does not respond.
Smelly Lack of Cleaning.
Secondary Sink
cannot drain
Accidentally touching the Mode key
causing the drain valve to close.
The power is cut off when the
Door
cannot
open
dishwasher
is
in
use.
Door opened.
Display Code E1
Door lock fault.
Display Code E2 Low water pressure.
Water leakage, or the door is not
Display
Code
E8
tightly
sealed.
Other Display Codes /
Check if the tableware is placed
in accordance with the standard
requirements.
Check if the power plug is
plugged in.
Please maintain the product accord-
ing to the daily cleaning steps.
In the shutdown state, please press
and hold the Start/Pause for 2
seconds to open the drain valve.
Open the lower cabinet, find the
white door string, and gently pry
the door armrest with a straight
screwdriver at the same time of
pulling down the string.
Gently press the door downward.
Please consult FOTILE customer
service.
Ensure the inlet valve is fully open.
Please consult FOTILE customer
service.
Ensure the inlet valve is fully open.
Please consult FOTILE customer
service.
Please consult FOTILE customer
service.
Customer Service
All FOTILE dishwasher products enjoy
five-year limited warranty, including 1 Yr full
warranty on Parts and Labor, and 4 Yr
limited warranty on the dishwasher motor
only.
The following circumstances do not fall into
the scope of warranty:
B Free door-to-door service, confirming instal-
lation conditions, or guiding how to use the
product, etc.
B Improper transportation, installation or main-
tenance conducted by user voluntarily.
B Product failure caused by abuse, misuse,
modification, or use for other purposes or
commercial purposes.
B Damage caused by cleaning and maintenance
not
in
accordance
with
the
instructions.
B Product damage caused by accident, fire,
flood, force majeure, etc.
B Failure and damage caused by using the prod-
uct beyond the normal operating conditions,
e.g. the voltage is too high.
B Discrepancy between the information on the
purchase voucher and the warranty registra-
tion information of the product.
This warranty covers original purchasers and any subsequent
owners purchased the product in US.
If the product is located in a place where authorized service of
FOTILE cannot reach, you shall be responsible for paying the
corresponding transportation expenses, or you shall need to take
the product to the authorized service office for maintenance.
® If you have purchased FOTILE sink
dishwasher product, please register as
soon as possible, so we can communicate
with you and provide our services when
you need them. You can register your
product using two methods:
B Fill out the paper product registration
card attached in the product package
and mail it to FOTILE.,
B | og into the FOTILE Website for
product registration:
https://us.fotileglobal.com/pag-
es/product-warranties-registration
® If you have purchased the FOTILE sink
dishwasher product, please inform us of
the product model and serial number
when communicating, which can help us
serve you better.
You can find the information at position A in
the diagram:
oo
[=|
o
o
@ If you need to buy accessories, you can go for one
of the following selections:
M Visit the official mall of FOTILE: https://shop.-
FOTILE-global.com/,to understand and purchase
our product.
B Call the FOTILE Customer Service Center
1(888)-315-0366, for consultation and purchase.
B Contact the official authorized store of
FOTILE (you can inquire the authorized store
in your city by visiting the official website of
FOTILE,https://us.fotileglobal.com/,for
consultation and purchase.
@® If you need other services, please feel free to
contact FOTILE by the following ways:
Ml Toll Free: 1(888)315-0366
B Customer service email: serviceusa@FOTILE .com
(Please leave a phone number for daytime
contact)
B Mailing address: 6 Campus Dr, Suite 210,
Parsippany, NJ 07054
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