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3. TIPS & TRICKS
IMPORTANT INFORMATION
TROUBLESHOOTING
• Always ensure the tent is dry before packing away.
• Keep the rail of the base clean and dry.
• Ensure ladder is always locked into place and angled away from the vehicle.
• Make sure the tent is packed down completely and secured before driving.
1. When packing away the tent, ensure there are no other objects in the tent (like
sleeping bag, pillow).
2. Don’t put heavy objects on the tent when the tent is closed.
3. Clean and treat your tent and PVC cover at least once a year and only use
approved products.
4. Check the connection points of the tent to the car; ensure all points are properly
locked.
5. Please don’t jump inside of, or make other similar movements that may possibly
damage the tent.
6. Always keep the tent closed when driving.
7. Use caution when opening the tent during heavy winds.
8. If there is abnormal noise when setting up or folding down the tent, please check
the rails and all connection joints immediately.
IF THE TENT STOPS WORKING
1. Check if the fabric is caught in any of the support poles or gas struts.
2. Check if any of the gas struts are leaking. If so, replace them immediately. Uninstall
the strut by using a screwdriver to take out the screws on both sides of the strut
(see photos below).
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