Problem Reason Solution
Unit fails to steam, light
does not turn on
Steamer is not plugged
in
Plug the unit into a suitable
power outlet and turn on if
applicable
Unit fails to steam Water storage tank is
empty
Fill the water storage tank
Water spills from the tank Too much water in the
tank
Make sure the water tank has
been filled between MIN and
MAX
Loud humming or
pumping sound
Not enough water in
the tank
Turn the unit off and fill the
tank
The steamer does not
seem to be removing
creases easily
Practice technique Hold the steamer in an
upright position and stretch
the fabric downward to
ensure best results.
PLUG SAFETY
The appliance is fitted with a 13 amp plug. In the event of having to change the fuse in
the plug supplied, a 13 amp ASTA approved (BS 1363) fuse must be used. Should the plug
need to be replaced for any reason, proceed as described below. The wires in the mains
lead are coloured in accordance with the following code:
• The wire coloured green and yellow must be connected to the terminal marked
with the letter “E” or by the Earth symbol or coloured green and yellow. Under no
circumstances should either the Neutral or Live be connected to the earth terminal
• The wire coloured blue or black must be connected to the terminal “N”. Under no
circumstances should either the Earth or Live be connected to the Neutral terminal.
TROUBLESHOOTING
• Under no circumstances should either the Earth or Neutral be connected to the Live
terminal.
• Upon completion there must be no cut, or stray strands of wire present and the cord
clamp must be secure over the outer sheath. If in doubt please contact a qualified
engineer for advice.
NONREWIREABLE MAINS PLUG
If your appliance is supplied with a non-rewireable plug fitted
to the mains lead and should the fuse need replacing, you
must use an ATSTA approved one (comforming to BS1362) of
the same rating. If in doubt, consult a qualified electrician.
If you need to remove the plug – DISCONNECT IT FROM
THE MAINS and then cut off the mains lead and immediately
dispose of it safely. Never attempt to re-use the plug or insert
it into a socket outlet as there is a danger of an electric shock.
CORRECT DISPOSAL OF THIS PRODUCT
WASTE ELECTRICAL & ELECTRONIC EQUIPMENT
This marking on the product, accessories or literature indicates
that the product and its electronic accessories should not be
disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment
or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle
them responsibly to promote the sustainable reuse of material
resources. Household users should contact either the retailer
where they purchased this product, or their local government
office, for details of where and how they can take these items
for environmentally safe recycling. Business users should
contact their supplier and check the terms and conditions
of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial
wastes for disposal.
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