The appliance does not
get cold enough
✓ Check if the temperature is correct. If this is not the case, adjust the
temperature appropriately.
✓ Make sure that you have not placed a large amount of food or hot food in
your appliance.
✓ Be careful not to open the door too often or leave it open.
✓ Check that the door is closed tightly.
✓ Keep your device away from heat sources.
✓ Make sure that the ventilation around the unit is respected.
Your appliance does
not get cold at all
✓ Check that your appliance is connected to the electrical supply.
✓ Check that the circuit-breaker for your house has not cut out and that the
fuse has not blown or been unscrewed
Frost forms inside your
appliance
✓ Be careful not to open your appliance’s door too often and not to leave it
open.
Some foods do not
freeze completely
✓ This is quite normal for food that contains a lot of sugar, fat or alcohol not
to freeze completely and to remain partially soft (ice cream, fruit juice,
etc…).
Frozen meat has white
streaks
✓ Check that your temperature is correctly set and is not at a too low
temperature
✓ Check that you haven’t kept this meat too long in the freezer.
The door is difficult to
open
✓ It is normal for the door to offer some resistance to being opened,
particularly when you have just shut it: a slight depression forms in your
appliance to ensure the door seals perfectly. AIl you have to do is wait a
few seconds before re-opening.
The appliance is not
working
✓ Check that your appliance is connected to the electrical supply.
✓ Check that the circuit-breaker for your house has not cut out and that the
fuse has not blown or been unscrewed
Condensation appears
on the outside of the
appliance
✓ This may be due to a change in the room temperature. Wipe off any
residue of moisture. If the problem continues contact the local store
wheryour purchase was made.
✓ Check that you do not have spoiled food, if so, throw it away.
✓ Check that your strong-smelling foods are packed.
Long-time operation of
the compressor
✓ Long operation of the compressor is normal in summer when the ambient
temperature is high
✓ It is not suggestible having too much food in the appliance at the same
time
✓ The door is opened too frequently
If the display shows an error code, unplug your device and contact your after-sale service center.
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