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What to do if..., continued
The appliance does not start:
The door has not been closed. (Message «DR»)
• Close fi rmly the door.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The button 8 has not been pressed.
• Press the button 8.
The CHILD SAFETY LOCK has been activated.
• Deactivate this device.
The button 11 has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The appliance does not fi ll:
The water tap is closed.
• Open the water taps.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The door is not properly closed. (Message «DR»)
• Close fi rmly the door.
The appliance fi lls then empties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage» section.
The appliance does not empty and/or does not
spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The option Rinse Hold or No Spin programme has been selected.
• Select the Spin Only programme.
• Select the Spin Only programme and the No Spin option together (drain action).
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the fl oor:
Too much detergent or unsuitable detergent (creates too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fi ttings. It is not always
easy to see this as the water runs down the hose; check to see if it is damp.
• Check the water inlet hose connection.
The inlet hose is damaged.
• Change it with new one.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Introduce into the drum less laundry.
The door will not open:
The programme is still running.
• Wait the end of the wash cycle.
The door lock has not been released.
• Wait until the pilot light Door Lock has gone out.
There is water in the drum.
• Select the spinning programme to empty out the water.
The appliance vibrates or is noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted.
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry manually.
Maybe there is very little laundry in the drum.
• Load more laundry.
Malfunction Possible Cause / Solution
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