Solutions To Common Problems
Ice Dispenser
Cause
• Water supply is not connected.
• Ice storage container is empty.
• Freezer temperature is set too warm.
• Householdwaterline valveis not
open.
• Freezerdooris not closed.
• Icedispensingarmhasbeen heldin
formorethan 4-5minutes.
Problem
Dispenser will not
dispense ice.
Correction
• Connect water supply (see page 9).
• When the first supply of ice is dropped into the container,
the dispenser should operate.
• Turn freezer control to a higher setting so that ice cubes
will be made. When first supply of ice is made, dispenser
should operate.
• Open household water line valve. Allow suff+cient time for
the ice to be made. When ice is made, the dispenser
should operate.
• Ensure freezer door is closed.
• Motor is overloaded. Motor overload ptz)tector will reset in
approximately 3 minutes. Ice can then be dispensed.
Ice dispenseris
jammed.
• Ice has melted and frozen atT)und
auger due to infrequent use,
temperature fluctuations, and/or
power outages.
• Ice cubes are jammed between ice
maker and back of ice container.
• Ice cubes are frozen together.
• Icecubes arehollow orsmallerthan
normal.
• Removeice container,thaw, andemptythe contents.
Cleancontainer,wipedry, and replacein properposition.
Whennew ice is made,dispensershouldoperate.
• Remove ice cubes that are jamming the dispenser.
• Use thedispenseroften sothat cubesdo not freeze
together.
• Theice & waterfiltercartridgecouldbeclogged.Replace
the filtercartridge.Dispensingsystemoperatesbestat 30-
100psiwaterpressure.Wellwater pressuresshouldfall
withinthisrange.
Water Dispenser
Problem Cause Correction
Dispenserwill not
dispensewater.
• Water supply is not connected.
• Household water line valve is not
open.
• Freezer door is not closed.
• Ice & water filter cartridge is clogged.
• Front filter not fully installed, if
equipped
• Connectwatersupply(see page9).
• Openhouseholdwaterline valve.See ProblemsectionIce
Maker tsNot MakingIce.
• Ensurethat freezerdoorisclosed.
• Replacefiltercartridge.
• Pushfilterin untilyou heara "click".Filter shouldbe flush
with cabinet.
Water has an odd
taste and/or odor.
• Waterhas beenin the tankfora
periodof time.
• Unitnot properlyconnectedto cold
waterline.
• Tubingusedin thehouseholdwater
supplyand installationmay affect
watertaste andodor.
• Waterhas ahighmineralcontent.
• Drawand discard10-12glassesof waterto freshenthe
supplyand completelyrinseout the tank.
• Connectunitto coldwaterlinethatsupplieswaterto the
kitchenfaucet.
• For bestresults,usecoppertubingforwaterconnections.
• Contact water treatment plant for help.
Water pressure is
extremely low.
• Cut-offandcut-onpressuresaretoo
low (wellsystemsonly).
• Reverseosmosissystemisin
regenerativephase.
• Havesomeoneturnupthecut-offand cut-onpressureon
the waterpumpsystem(wellsystemsonly).
• tt isnormalfor areverseosmosissystemto be below20
psiduringthe regenerativephase.
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