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Frigidaire.ca
1-800-374-4432 (United States)
Frigidaire.com
Let us help you troubleshoot your concern! This section will help you with common
issues. If you need us, visit our website, chat with an agent, or call us. We may be able
to help you avoid a service visit. If you do need service, we can get that started for you!
TROUBLESHOOTING
Concern Potential Cause Common Solution
Automatic Ice Maker
Ice maker is
not making
any ice.
• Ice maker is turned o.
• Refrigerator is not
connected to water line
or water valve is not
open.
• The water supply line is
kinked.
• The water filter is not
seated properly.
• The water filter may be
clogged with foreign
material.
• Turn on ice maker. For the fresh
food ice maker, press ice maker on-
o button once.
• Connect the unit to the household
water supply and ensure the water
valve is open.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Remove and re-install the water
filter. Be sure to seat it fully into the
locked position.
• If water dispenses slowly or not at
all, or if the filter is six months old or
older, it should be replaced.
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than expected.
• The water filter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Water pressure is
extremely low. Cut-o
and cut-on pressures are
too low (well systems
only).
• Reverse osmosis system
is in regenerative phase.
• The fresh food ice maker will
produce approximately 3.2 to
3.7 pounds of ice every 24 hours
depending on usage conditions. The
freezer ice maker will produce 2 to
2.5 pounds of ice every 24 hours
depending on usage conditions.
• If water dispenses slower than
normal, or if the filter is six months
old or older, it should be replaced.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Have someone turn up the cut-o
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.
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