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General| Type | Wireless Router |
|---|---|
| Brand | Arris |
| Model | NVG589 |
| Ethernet Ports | 4 x 10/100/1000 Mbps |
| Wireless Speed | Up to 300 Mbps |
| Firewall | Yes |
| DSL Port | Yes |
| Telephone Ports | 2 x RJ-11 |
| Wireless Standards | 802.11b/g/n |
| Frequency Bands | 2.4 GHz, 5 GHz |
| Security Protocols | WPA, WPA2 |
Unplug the existing router and Battery Backup Unit (BBU) from the electrical outlet.
Transfer the data cable from the old router's green port to the new router's green data port.
Move Ethernet and Coaxial cables from the old router to the new router.
Connect phone lines and the new Battery Backup Unit (BBU) to the new router and power source.
Observe router indicator lights during the power-up sequence for service activation.
Configure Wi-Fi devices by connecting to the new Network Name (SSID) and Wireless Network Key (WPA).
Ensure all cables and cords are connected properly and securely for optimal performance.
Confirm the router is plugged in and the Power light is green; troubleshoot if no lights are on.
Check Broadband/Service lights for red or blinking status, indicating potential connection issues.
Address common problems like proxy settings, no signal, or no dial tone for service restoration.
Instructions for returning the wireless router and recycling the Battery Backup Unit (BBU).
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