Problem Solving
522
Problem Solving
15
018-595
[Cause] Multiple entries containing the same smart card information
were detected in the database of the LDAP server.
[Remedy] Correct the temporary user entries of the LDAP server so that
they do not contain the same smart card information.
018-596
[Cause] An error occurred during LDAP server authentication.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
018-700
[Cause] The network for Web Applications is being initialized.
[Remedy] Wait for a while, and then execute the operation again.
018-701
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "1" (operations error) for Address Book query.
[Remedy] Check whether [LDAP Server/Directory Service Settings] under
[Remote Authentication/Directory Service] has been set
correctly. Or, the server may have a problem. Consult your
network administrator.
018-702
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "2" (protocol error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
settings, and execute the operation again.
018-703
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "3" (time limit exceeded) for Address Book query.
[Remedy] Change the search conditions/start position to narrow the
search range, and execute the operation again. If the error still
is not resolved, consult your network administrator.
018-704
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "4" (size limit exceeded) for Address Book query.
[Remedy] Change the search conditions/start position to narrow the
search range, and execute the operation again. If the error still
is not resolved, consult your network administrator.
018-705
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "5" (compare false) for Address Book query.
[Remedy] The result may differ from the specified content. Have your
network administrator confirm the LDAP server status.
018-706
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "6" (compare true) for Address Book query.
[Remedy] The desired result has been achieved. No problem occurred.
018-707
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "7" (specified authentication method not supported) for
Address Book query.
[Remedy] The LDAP server does not support the specified authentication
method. Change the authentication method. Consult your
system administrator for another method.
Error Code
Cause and Remedy
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