Problem Solving
524
Problem Solving
15
018-715
[Cause] Kerberos server authentication protocol error. There is no
authentication method which supports both the machine
authentication and Kerberos server authentication.
[Remedy] Take one of the following measures:
z
Set the appropriate authentication method in the Kerveros
server.
z
Disable the FIPS140 validation mode of the machine. If the
error still is not resolved, contact our Customer Support
Center.
018-716
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "16" (no such attribute) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
018-717
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "17" (undefined type) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
018-718
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "18" (inappropriate matching) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
018-719
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "19" (constraint violation) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
018-720
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "20" (attribute exists) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
018-721
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "21" (invalid syntax) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
018-722
[Cause] The machine cannot connect to Google Cloud Print, because of
a network error.
[Remedy] Check that the network cable is connected properly. Also check
that the environmental settings are adequate.
018-723
[Cause] The machine cannot connect to Google Cloud Print, because of
a certificate error.
[Remedy] Check that the root CA certificate registered to the machine and
the certificate verification settings are correct.
Error Code
Cause and Remedy