Error Code
543
Problem Solving
15
021-507
[Cause] An error occurred while connecting to the EP system via the
Internet.
[Remedy] Check the followings:
z
The login user of the EP proxy server
z
The password of the EP proxy server
If the error still is not resolved after checking the above settings,
there may be a network failure or the proxy server settings may
be changed or failed. Consult your system administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
021-508
[Cause] An error occurred while connecting to the EP system via the
Internet.
[Remedy] Check the followings:
z
LAN cable connection
z
DNS server address setting
z
The default gateway setting
z
The subnet mask setting
If the error still is not resolved after checking the above settings,
there may be a network failure or the proxy server settings may
be changed or failed. Consult your system administrator.
If the network works normally but the error still is not resolved,
contact our Customer Support Center.
021-509
[Cause] An error occurred while communicating with the EP server.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the error still
is not resolved, contact our Customer Support Center.
021-510
[Cause] An error occurred while connecting to EP system via the
Internet.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. Execute the
operation again. If the error still is not resolved, contact our
Customer Support Center.
021-511
021-512
021-513
021-514
[Cause] The machine has already been specified with the EP server.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. Execute the
operation again. If the error still is not resolved, contact our
Customer Support Center.
021-515
021-516
[Cause] The settings of the machine on the EP server are incorrect.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. Execute the
operation again. If the error still is not resolved, contact our
Customer Support Center.
021-517
021-518
021-519
[Cause] An error occurred while connecting to the EP system via the
Internet.
[Remedy] Wait for a while, and then execute the operation again. If the
error still is not resolved, contact our Customer Support Center.
Error Code
Cause and Remedy
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