15 Problem Solving
530
Problem Solving
15
033-584
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Confirm the following conditions:
z
Whether the address or fax number entered is correct
z
Whether the network cable is connected
z
Whether the SIP server is enabled
z
Whether the network cable between the machine and the SIP server connected
z
Whether the network cable between the machine and the recipient connected
z
Whether the status of the SIP server and the recipient is available for communications
033-585
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Contact our Customer Support Center.
033-586
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Wait for a while, and execute the operation again. And confirm the following conditions:
z
Whether an IP address can be obtained
z
Whether the machine can register to the registrar server
033-587
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Wait for a while, and execute the operation again. And confirm the following conditions:
z
Whether the network cable is connected
z
Whether the recipient machine is on
033-588
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Execute the operation again. If another job is being processed, execute the operation
again.
033-589
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Check whether or not the recipient’s machine supports IP fax (SIP). If it is IP fax-enabled
device, contact our Customer Support Center.
033-590
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Confirm the following conditions:
z
Whether the network cable is connected
z
Whether the recipient machine is on
033-591
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Execute the operation again after another processing job finishes.
033-592
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Confirm the following conditions:
z
Whether the network cable is connected
z
Whether the recipient machine is on
033-593
[Cause] An IP fax (SIP) was cancelled at the sender.
[Remedy] Ask the sender to send again.
033-700
[Cause] The connection is time out when a fax is send or the machine receives a fax from a
remote machine.
[Remedy] In sending a fax, execute the operation again. In receiving a fax, the remote machine
may cancel sending. Check the situation of the remote machine.
033-710
[Cause] The document to be sent by polling was deleted.
[Remedy] Store the document again.
Error Code Cause and Remedy
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