Error Code
549
Problem Solving
15
016-401
[Cause] The 802.1x authentication method cannot be processed in the
setting of Ethernet 1.
[Remedy] Set the authentication method of the machine to the same
method as set for the authentication server in the setting of
Ethernet 1.
016-402
[Cause] The authentication connection of Ethernet 1 timed out.
[Remedy] Confirm the network connection of Ethernet 1 and switch
setting of the authentication device physically connected to the
machine via a network, and check whether it is connected to the
machine correctly.
016-403
016-404
[Cause] The root certificate of Ethernet 1 did not match.
[Remedy] Confirm the authentication server and store the root certificate
of the server certificate of the authentication server into the
machine. If you cannot acquire the root certificate of the server
certificate, set [Server Certificate Verification] of [IEEE 802.1X
Settings] of Ethernet 1 to [Disabled] on the touch screen.
016-405
[Cause] An error occurred in the certificate stored in the machine.
[Remedy] Initialize the certificate.
z
For more information on initializing certificates, refer to "Maintenance" (P.185).
016-406
[Cause] An error occurred in the SSL client certificate.
[Remedy] Take one of the following measures:
1) Store an SSL client certificate in the machine, and set it as the
SSL client certificate.
2) If an SSL client certificate cannot be set on the machine,
select an option other than [EAP-TLS] in [Authentication
Method].
016-407
016-408
016-409
016-410
016-411
016-412
[Cause] After automatically obtained the IP address, the machine failed
to retrieve proxy server settings from the DHCP server.
[Remedy] Modify the customized program and install it again.
016-421
016-422
016-423
016-424
016-425
[Cause] A paper tray is removed from the machine.
[Remedy] Insert the removed paper tray to the machine.
016-427
[Cause] The user name or password for 802.1x authentication did not
match in the setting of Ethernet 2.
[Remedy] Confirm and correctly enter the user name or password in the
setting of Ethernet 2. If the error still is not resolved, check
whether the network environment is set correctly.
016-428
[Cause] The 802.1x authentication method cannot be processed in the
setting of Ethernet 2.
[Remedy] Set the authentication method of the machine to the same
method as set for the authentication server in the setting of
Ethernet 2.
Error Code
Cause and Remedy
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