Problem Solving
594
Problem Solving
15
018-773
[Cause] Probable causes are as follows:
1) The machine failed to transfer data using SMB of the Scan to
PC service because Invalid characters are used in the specified
shared name.
2) The machine failed to transfer data using SMB of the Scan to
PC service because access privilege does not set on the
specified shared name when the server is Macintosh.
[Remedy] For 1) Take one of the following measures:
z
Check whether the following invalid characters are included
in the shared name set in the machine: "" / : | < > ; , * ? \ [ ] + =
z
Check whether a space character is included at the top or end
of the shared name set in the machine.
z
Check whether the shared name set in the machine is
specified only by a period.
For 2) When the destination computer is Macintosh, you need
to change the access privileges for the user for shared folder. For
information about necessary accounting settings, consult your
system administrator. The following is an example of a
procedure for Mac OS X 10.6.
z
It is recommended to create a dedicated account for data transfer. You can
create and set the account on the dialog box that appears by choosing Apple
menu > [System Preferences] and then clicking [Accounts] icon.
1) From Apple menu, choose [System Preferences], and then
click [Sharing].
2) Make sure that [File Sharing] check box is selected.
3) Select the folder being shared from folders listed in the
[Shared Folders] filed.
4) Choose [Read & Write] as privilege option for the user listed in
the [Users] field.
z
For information on how to change the access privilege settings on other version
of Mac OS, consult your system administrator or the official website of Apple
Inc.
018-780
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "80" (unknown error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-781
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. Connection to the server cannot be established
for the Address Book query.
[Remedy] Take one of the following measures:
z
Confirm the network cable connection.
z
If the network cable connection has no problem, confirm the
active status of the target server.
z
Check whether the server name has been correctly set for
[LDAP Server/Directory Service Settings] under [Remote
Authentication/Directory Service].
Error Code
Cause and Remedy
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