Problem Solving
596
Problem Solving
15
"021-001" - "022-999"
018-791
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "91" (server connection error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-792
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "92" (unsupported feature) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-793
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "93" (no results returned) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-794
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "94" (no more results) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-795
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "95" (results remaining) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-796
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "96" (client loop detected) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
018-797
[Cause] An LDAP server protocol error occurred as a result of the Address
Book operation. The server returned RFC2251 Result Message
No "97" (referral limit exceeded) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
status.
Error Code
Cause and Remedy
021-210
021-211
021-212
[Cause] An error occurred in the IC Card Reader (optional).
[Remedy] Check the connection between the IC Card Reader and the
machine. Switch off the machine power, make sure that the
touch screen is blank, and then switch on the machine power. If
the error still is not resolved, the IC Card Reader may be
defective. Connect an unbroken IC Card Reader and execute the
operation again.
Error Code
Cause and Remedy