15 Problem Solving
500
Problem Solving
15
003-795
[Cause] When enlarging/reducing a scanned document to the paper size specified, the
reduction/enlargement ratio exceeds the allowed range.
[Remedy] Take one of the following measures:
Manually enter a reduction/enlargement ratio.
Change the paper size.
005-275
005-280
005-500
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
010-330
010-360
010-361
010-362
010-363
010-364
010-367
010-368
010-369
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
010-370
<ApeosPort-V C5576/C4476/C3376/C3374/C2276, DocuCentre-V C5576/C4476/C3376/
C2276>
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
<ApeosPort-V C7776/C6676, DocuCentre-V C7776/C6676>
[Cause] An error occurred in the machine.
[Remedy] Confirm the following.
Two power codes are connected to the outlets.
Two power codes are connected to the machine.
Circuit breakers of the machine are ON.
Breakers on switchboards are not tripped.
After confirming the above items, switch off the machine power, make sure that the
touch screen is blank, and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
010-371
010-372
010-373
010-374
010-375
010-376
010-377
010-378
010-379
010-380
010-381
010-382
010-398
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code Cause and Remedy