15 Problem Solving
494
Problem Solving
15
Unable to print using an IPv6 address
Unable to scan using an IPv6 address
Other problems on IPv6 addresses
Symptom Remedy
On an IPv6 network without a
DNS server, a computer
running Windows OS that
supports IPv6 cannot be
connected to a Windows
shared printer.
Register the computer name of the machine on the "hosts" file
stored on the computer running Windows OS that supports IPv6.
For example, register in the following file:
C:\Windows\system32\driver\etc\hosts
Symptom Remedy
When the machine is
configured with only a link-
local address, file transfer fails.
Assign a global address to the machine.
When you specify the
computer name on a storage
destination server of the Scan
to PC (SMB) service in an IPv6
environment without a DNS
server, scan data cannot be
transferred.
Scan data cannot be transferred with SMB if a destination
server is specified using the computer name. Use the IPv6
format to specify the server.
The machine does not operate
correctly if the Internet Fax
direct destination is specified in
IPv6 address literal format.
Example:
csw@[ipv6:2001:db8::1]
In an IPv6 environment, use a DNS server and specify a
destination using a fully qualified domain name (FQDN).
The machine does not operate
correctly if the mail address for
the E-mail service is specified in
IPv6 address literal format.
Example:
csw@[ipv6:2001:db8::1]
In an IPv6 environment, use a DNS server and specify an e-mail
address using the FQDN.
Symptom Remedy
Unable to search devices with
IPv6 addresses in UPnP.
In an IPv6 environment, use Function Discovery of Web Services
on Devices (WSD).
In an IPv6 network with no
DNS server installed,
authentication fails if an SMB
authentication server is
specified using the computer
name.
Directly specify the IPv6 address to specify the computer name
of an authentication server.
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