Troubleshooting and tips
The printer does n ot print
Printerdoesnot print
Cause Troubleshooting
The printer is not switched on. ► Make sure that the printer is sw
itched
on and ready for operation (ref
er to the
documentation supplied with t
he printer).
The printer is not connected c
orrectly.
► Check t hat the d ata cable connecting
the notebook to the printer is properly
connected.
The printer driver is faulty or not correctly
installed, or it is th e wrong printer driver.
► Check t hat the d ata cable connecting
the notebook to the printer is properly
connected.
► Check whether the correct printer driver is
loaded (refer to the printer documentation).
The wireless connec
tion to a network does not work
Thewireless conne
ctiontoan etworkdoes notwork
Cause Troubleshooting
The wireless compo
nent is disabled.
► Switch the wireless component on (see
"
Switching the wireless components on and
off", Page 43).
The wireless component is enabled. Despite
this, the wireless connection to a netwo rk does
not work.
► Check whether the wireless c onnection is
switched on via the software.
► Further information on u sing the wireless
component can be found in the help files.
SmartCard re
ader is not recognised.
Cause
Troubleshooting
Chip card inserted incorrectly. ► Check if you inserted your SmartCard into
the S martCard reader correctly.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816 -1, - 2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubleshooting
PIN for
gotten
► If you a
re working in a network, contact your
system
administrator, who can unlock your
notebo
ok with a Supervisor PIN.
Fujitsu 73
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