Customer Service
1-Year Warranty
We guarantee your product is free from
defects in ptoduct material and work
manship for one(1)year starting from
the date of purchase during normal
use of household conditions. If your
appliance fails within the limited
warranty period, we will arrange a new
replacement free of charge, and cover
all the shipping costs.
Quick Response within 24 Hours
If you are still unable to resolve the
issue you are experiencing, please
contact us immediately at our support
email:
Furologeeservice@sincerehl.com.
It doesn't matter if the product has
been installed, our customer support
team will respond within 24 hours and
assist you quickly and efficiently.
The most efficient way to confirm your
problem with us is to attach a video or
picture illustrating your product issue.
PROBLEM
PART
SOLUTION
Whole
Product
Parts are missing, defective
or having wrong parts in
package.
You can contact us via Amazon, and we will get back to
you within 24 hours. Or, you can reach US via after -sales
email:
Furologeeservice@sincerehl.com.
You can contact us via Amazon, and we will get back to
you within 24 hours. Or, you can reach US via after -sales
email:
Furologeeservice@sincerehl.com.
You can contact us via Amazon, and we will get back to
you within 24 hours. Or, you can reach US via after -sales
email:
Furologeeservice@sincerehl.com.
You can contact us via Amazon, and we will get back to
you within 24 hours. Or, you can reach US via after -sales
email:
Furologeeservice@sincerehl.com.
Encountering non-human
caused damage during
usage.
If the product is damaged due to non-human causes, please
keep the product and send us photos of it. We will ascertain
the cause of the product damage within 48 hours and provide
you with a satisfactory solution.
Table
Surface
Board Surface is broken,
scratched or lack of some
screw holes.
The screw holes that on
the board and steel frame
don't line up.
1. Please tighten the screws on the board by 70%, do not
tighten completely.
2. Adjusting board and steel frame until the screw holes
are lined up,then tighten all the screws.
The desk board is uneven
or not tight that has gaps
after being assembled.
Steel
Frame
The steel frame is bent,
broken, painted, rusted or
damaged.
The table is unstable after
being assembled.
1.Check if the screws are tightened.
2. Read through out the manual, check are there
any parts insalled incorrecly or missing assembled.
3. lf your problem still an't be solved,please feel
free to contact us.
Problems You May Encounter
If you con't finish the installation , please feel free to contact us via Amazon or
Email：Furologeeservice@sincerehl.com.
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