Q1: Why do I fail to connect the camera to the App by
sound wave?
Q2: When In-App setup is done, why I could not see the
live streams on my mobile?
Q3: Why I cannot receive any alarm after I finished
connecting the camera with the App ?
A: 1. Please reset the camera by the pin included.
2. Please make sure the camera is powered on and
there will be voice prompts that indicates it.
3. Make sure the distance between your mobile phone
and the device is no more than 30cm. And your mobile,
camera and router are in the same room.
4. Adjust your phone volume to maximum.
5. Double check your WiFi password and make sure it is
correct.
A: First, check in App to confirm the wifi signal is strong enough.
If not,we would suggest adding wifi extender in between.
A:1. Click the in App to confirm you have chose ''Notification''
under the ''Push mode''.
2. Check your mobile settings to allow the notification.
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