Fuze Polycom VVX 300 Series

To Next Page

Polycom VVX 300 Series Quick Reference Guide

Placing a Call

Answering a Call

Rejecting an Incoming Call

1. Pick up handset

2. Or press speaker button

3. Or press headset button

4. Or press new call soft key

5. Enter the number

6. Wait 3 seconds or click send soft key

1. Pick up handset

2. Or press speaker button

3. Or press headset button

4. Complete call

5. Hang up headset

6. Or press speaker button

7. Or press headset button

1. Press reject soft key while phone is ringing

2. Call sent to voicemail immediately

Ignoring an Incoming Call

Warm Transferring a Call

Blind Transferring a Call

1. Press more soft key while phone is ringing

2. Press ignore soft key

3. Audible ringing ceases

4. Answer phone call prior to call being sent to

voicemail

1. Answer phone call

2. Notify caller of transfer

3. Press transfer soft key

4. Or Press transfer button

5. Enter number or extension to transfer call

6. Press send soft key or wait 3 seconds

7. Wait for answer

8. Announce caller

9. Press transfer soft key

10. Or Press transfer button

1. Answer phone call

2. Notify caller of transfer

3. Press transfer soft key

4. Or Press transfer button

5. Press blind soft key

6. Enter number or extension to transfer call

Forwarding an Incoming Call

Forwarding an Extension

Searching the Directory

1. Press forward soft key while phone is ringing

2. Enter phone number or extension to forward

incoming call to

3. Press forward soft key

1. Press forward soft key from lines view

2. Arrow down or up to select appropriate

forwarding option

a. Always

b. No Answer

c. Busy

3. Enter number

4. Press enable soft key

1. Press home button on phone

2. Arrow to directories icon

3. Press select button

4. Arrow and select contact directory from

5. Enter search criteria

6. Press search soft key

Need help?

Do you have a question about the Fuze Polycom VVX 300 Series and is the answer not in the manual?

Summary

Placing a Call

Initiate and Dial

Pick up handset or use speaker/headset, then enter number or use new call soft key.

Answering a Call

Respond to Incoming Call

Answer by picking up the handset or using the speaker or headset.

Rejecting an Incoming Call

Decline and Redirect

Press reject soft key to send call to voicemail immediately.

Ignoring an Incoming Call

Silence Ringing

Press ignore soft key to stop audible ringing.

Warm Transferring a Call

Transfer with Announcement

Transfer call by pressing transfer soft key, entering number, and announcing caller.

Blind Transferring a Call

Direct Transfer

Transfer call directly by pressing blind soft key and entering recipient number.

Forwarding an Incoming Call

Set Up Forwarding

Press forward soft key, enter number/extension, then press forward again.

Forwarding an Extension

Configure Extension Forwarding

Select forwarding option (Always, No Answer, Busy) and enter number.

Searching the Directory

Find Contacts

Navigate to directories, select contact directory, and enter search criteria.

Create a Conference Call

Initiate Conference

Call first participant, press confrnc soft key, dial second participant, and press confrnc again.

Conference Call Actions

Manage Participants

Hold, split, or end call for your line while leaving others connected.

Add a Contact

Save New Contact

Access directories, select contact directory, add contact, enter info, and save.

Add a Speed Dial

Configure Speed Dial

Add internal or external contacts to speed dial numbers.

Access Voicemail

Check Messages

Access voicemail via phone button, dialing, or messages icon; check from outside.

Setup

Voicemail Settings

Configure voicemail access, PIN, and record name or busy/unavailable messages.