Installation and Operation Instructions
31
8. WARRANTY LIMITATION AND
RESPONSIBILITY
The Seller guarantees the first owner and/or the original buyer (Buyer) of the
product that its electric self-regulating heating cable (Product) will not have
defects in materials and workmanship for 5 years from purchase date.
The warranty card must be registered with the Seller within 14 days from the
date of purchase with a copy of the dated receipt.
In accordance with this limited warranty, the Seller provides the following: If
the company determines that the product has defects in materials and work-
manship and was not damaged as a result of misuse, improper use or design
changes, the Seller will refund the price of the Product declared by the manu-
facturer at the time of purchase.
The maximum liability of the Seller in no case shall exceed the list price for a
Product that will be deemed defective.
The warranty conditions require that the installation be carried out in strict ac-
cordance with the rules set forth in this Installation Manual. Failure to comply
with these rules will void the warranty completely. The Seller is not responsible
for damage to the product which it considers the result of careless handling,
misuse or lack of maintenance.
The Buyer is responsible for the costs associated with the installation, disman-
tling and re-installation of the product, including labor and delivery costs in-
curred in returning the product to the Seller.
To apply, you should:
a) Provide the Seller with sufficient information regarding the nature of the
defect, installation, operation history and any repair work that has been
carried out.
b) Send the Product to the Seller at the expense of the Buyer of the Product.
c) Provide confirmation that the Product has been installed in accordance with
this Installation Manual.
d) Provide evidence that the Product has been installed in accordance with
the National Electrical Code (NEC) or the Canadian Electrical Code or all
applicable local building and electrical codes.
e) Provide a receipt of sale or proof of purchase.
This limited warranty does not apply to the following:
a) Any incidental or consequential damages, including inconvenience, loss of
time or loss of income.
b) Any labor or material required to repair or replace the Product.
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