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Accessing Gateway's online support resources for assistance and information.
Utilizing the built-in Windows Help and Support system for troubleshooting and guidance.
Accessing help information directly from programs via the internet for tasks.
Understanding the Windows desktop environment, its elements, and basic functions.
Managing files and folders, including copying, moving, deleting, and organizing.
Techniques for locating files and folders on your computer using search utilities.
Features and usage of the Tablet PC functionality, including pen and touch input.
Basic operations for creating, saving, opening, and printing documents in applications.
Keyboard shortcuts for common Windows and program operations to improve efficiency.
Overview of Internet connectivity, requirements, and key components for access.
Steps to set up an internet account with an Internet Service Provider (ISP).
Navigating and using the World Wide Web with a web browser, including links.
Sending and receiving emails using the computer's email client.
Functionality of Windows Fax and Scan for sending and receiving faxes.
Step-by-step guide to sending a fax document from the computer.
How to receive and view incoming fax messages on the computer.
Playing audio and video files using Windows Media Player.
Recording audio files and organizing music into a library.
Burning music CDs from audio files and creating video DVDs.
Creating and copying data discs for storage and transfer.
Navigating and using the Windows Media Center interface for multimedia.
Understanding basic networking terms and concepts for connecting devices.
Setting up and using wired Ethernet network connections for data transfer.
Establishing Bluetooth connections for wireless communication between devices.
Physical security measures to prevent theft and damage to the laptop.
Measures to protect personal information and data stored on the computer.
Importance and process of keeping software and system updated for security.
Guidelines for safely using the laptop while traveling to prevent data loss.
Adjusting display settings like resolution, color depth, background, and screen savers.
Customizing system sounds for various events like startup, shutdown, and errors.
Configuring mouse, touchpad, and other pointing device settings for usability.
Creating, managing, and customizing user accounts for different users.
Adjusting settings for users with disabilities to improve computer usability.
Setting up parental controls for internet access, programs, and time limits.
Setting up a schedule for regular system maintenance tasks.
How to keep Windows and system software up-to-date for security and performance.
Utilizing BigFix for troubleshooting system problems and conflicts.
Managing hard drive space by checking usage and deleting unnecessary files.
Scheduling automated maintenance tasks like disk defragmentation and error checks.
Moving data and configurations from an old computer to the new laptop.
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