90
If nothing else has solved the problem and you want to reset your
system to factory condition, see “
Returning your system to its factory
condition
” on page 92.
Types of recovery
Recovering pre-installed software and drivers
As a troubleshooting step, you may need to reinstall the software and
device drivers that came pre-installed on your computer from the
factory. You can recover using either your hard drive or the backup
you have created.
• New software - If you need to recover software that did not come
pre-installed on your computer, you need to follow that software’s
installation instructions.
• New device drivers - If you need to recover device drivers that did
not come pre-installed on your computer, follow the instructions
provided with the device.
To recover your pre-installed software and drivers:
1. Click on Start > All Programs > Gateway, then click on Gateway
Recovery Management.
Gateway Recovery Management
opens.
- OR -
If you are recovering from your
driver and application recovery
backup, insert it into the disc drive, then go to Step 3 after the
Gateway Application Recovery
main menu opens.
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